Support
How can we help?
Contact us about problems with the app, signing in, subscriptions or purchases, or to suggest improvements.
Contact
- Company
- TeoriGuiden ApS
- teoriguiden@gmail.com
- Address
- Nordre Fasanvej 165, 2. th, 2000 Frederiksberg
- Company registration (CVR)
- 45649016
Frequently asked questions
How do I restore my purchase?
Open TeoriGuiden, go to Profile (Profil) and select Restore purchases (Gendan køb). Make sure you are signed in with the same Apple Account used for the purchase.
How do I cancel my subscription?
Subscriptions purchased through the App Store are managed by Apple. Open Settings on your device, tap your name, select Subscriptions, select TeoriGuiden and tap Cancel Subscription.
How do I delete my account?
You should be able to start deletion directly in the app. See the exact steps on the Delete account page.
I cannot sign in
Check your internet connection, update the app and try again. If the problem continues, contact us and tell us which sign-in method you use, but do not send your password.
How do I report an error in a question?
Use the feedback feature in the app or send an email with the test name, question number and a brief description of the error.
Legal information
See our privacy policy, terms and account deletion information.